Shipping policy

SHIPPING POLICY

Ondarela currently ships to Spain and the United States.

United States

• Standard shipping: FREE
• Estimated delivery: 8–15 business days

Spain

• Standard shipping: FREE
• Estimated delivery: 6–10 business days

Delivery times are estimates and may vary due to carrier delays, customs procedures, holidays, or other circumstances beyond our control.

Orders may be fulfilled from international warehouses. International orders may be subject to customs duties, import taxes, or carrier fees. Unless expressly stated as included at checkout, these charges are the customer’s responsibility.

Please make sure your shipping address is correct before placing your order. If you notice an error, contact us as soon as possible at ivanmrtz2008@gmail.com.

Tracking information will be provided when available.

If your order arrives damaged, is incorrect, or does not arrive, contact us at ivanmrtz2008@gmail.com.